Privacy Policy & Disclosure
At Tiny House Agency, we are committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information in compliance with the Australian Privacy Act 1988 (Cth).
1. Collection of Personal Information We may collect personal information about you, including but not limited to your name, email address, phone number, mailing address, and details about your property needs or preferences. This information may be collected:
Directly from you through forms, emails, phone calls, or in-person discussions.
Through interactions on our website, social media platforms, or third-party services.
From publicly available sources or third-party agents with your consent.
2. Purpose of Collecting Personal Information We collect your personal information to:
Provide tailored advice and services related to tiny homes.
Facilitate transactions with trusted suppliers.
Respond to inquiries and provide updates.
Conduct internal business processes, such as billing and marketing research.
Ensure compliance with legal and regulatory requirements.
3. Use of Personal Information We use your information to:
Assist in the purchase or custom build of tiny homes.
Communicate with you regarding updates, promotions, or other services.
Improve our website and services through analytics and feedback.
4. Disclosure of Personal Information Your information may be disclosed to:
Trusted suppliers and partners involved in delivering our services.
External companies providing services on our behalf, such as IT support or payment processing.
Regulatory authorities, if required by law. We ensure that any third parties we work with are bound by confidentiality and privacy obligations.
5. Storage and Security of Personal Information We take all reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Information is stored securely in electronic formats, and access is restricted to authorized personnel.
6. Non-Personally Identifiable Information We may collect non-personally identifiable information, such as your browser type, device information, and website usage data, to improve our website and services. Tools like Google Analytics may be used for this purpose, and such tools do not track or store personally identifiable information.
7. Access and Correction You have the right to access the personal information we hold about you and request corrections if necessary. To do so, please contact us at info@tinyhouseagency.com.au. A fee may apply for processing access requests.
8. Promotional Communications If you opt into promotional emails, we may send updates about listings, early access opportunities, and other relevant information. You can unsubscribe at any time by following the instructions in our emails.
9. Changes to This Privacy Policy We reserve the right to amend this Privacy Policy at any time. Updates will be posted on our website, and we encourage you to review this policy periodically.
10. Contact Us For questions or concerns about this Privacy Policy or how your information is handled, please get in touch with us: Email: info@tinyhouseagency.com.au
This Privacy Policy is effective as of 27/01/2025.